Convenient online identification!

Here’s how:

  • Have your contract number* and identification document (passport or ID card) ready for online identification. 
  • Your eight-digit contract number can be found on the first page of your contract.

 

Go to online identification

 

The online identification process is carried out on behalf of BANK-now AG via Intrum AG's website using the VideoIdent solutions provided by IDnow GmbH.

 

* Sollten Sie sich als Solidarschuldner identifizieren, ergänzen Sie bitte die Vertragsnummer bei der Online-Identifikation um ein nachgestelltes «S» (z.B. 88888888S).

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For credit questions

0800 40 40 42

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Monday to Friday, 08:00 to 18:00

Monday to Friday, 08:00 to 18:00

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0800 40 40 43

Calls are free of charge from Switzerland

Monday to Friday, 08:00 to 18:00

Monday to Friday, 08:00 to 18:00

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