You will find all frequently asked questions here

You will find the answers to the most common questions about credit, leasing, and financing in our FAQs. 

General FAQs

What payment options do I have?

You will receive the QR-bills from us at the beginning of the loan agreement for the current year and annually thereafter. You can pay the installments either via e-banking or standing order free of charge or in a Post branch for an additional fee charged by Post. If you decide to pay by standing order, you can ask us to stop sending any further QR-bills.

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Contact

For credit questions

0800 40 40 42

Calls are free of charge from Switzerland

Monday to Friday, 08:00 to 18:00

Monday to Friday, 08:00 to 18:00

For leasing questions

0800 40 40 43

Calls are free of charge from Switzerland

Monday to Friday, 08:00 to 18:00

Monday to Friday, 08:00 to 18:00

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