You will find all frequently asked questions here

You will find the answers to the most common questions about credit, leasing, and financing in our FAQs. 

FAQs on the topic of credit

How long does it take for the loan to be paid out once the application has been submitted?

The review of the application and the response are generally carried out within 24 hours, provided all necessary documents (copy of ID, salary statements, etc.) have been submitted. In the event of a positive decision, this will be followed by the delivery of the offer and agreement forms via mail or email. The loan is paid out as soon as you return the signed loan agreement to us and after the statutory waiting period of 14 days. We will transfer the desired loan amount directly into your account. 

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Contact

For credit questions

0800 40 40 42

Calls are free of charge from Switzerland

Monday to Friday, 08:00 to 18:00

Monday to Friday, 08:00 to 18:00

For leasing questions

0800 40 40 43

Calls are free of charge from Switzerland

Monday to Friday, 08:00 to 18:00

Monday to Friday, 08:00 to 18:00

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