You will find all frequently asked questions here
You will find the answers to the most common questions about credit, leasing, and financing in our FAQs.
FAQs on the topic of credit
I have taken out the optional credit protection insurance and am now unemployed. Who do I need to inform?
If you have a loan with BANK-now and become unemployed, call us immediately at 0800 40 40 42. We will report the claim to the insurance company so that they can review your case. We will also discuss the next steps with you.
Please note that all claims in connection with insurance benefits are made directly to the insurance company and not to BANK-now and that, despite the occurrence of the insured event you remain obligated to pay the monthly installments in accordance with the contractual provisions until the insurance company effectively takes over payment of the installments. The occurrence of the insured event does not affect the contractual obligations under the loan agreement.