You will find all frequently asked questions here

You will find the answers to the most common questions about credit, leasing, and financing in our FAQs. 

General FAQs

What is the ZEK? What data is stored by the ZEK? And how can I request personal information from the ZEK?

The ZEK is an information center for the loan and leasing business. The ZEK database stores information on the borrower (e.g. name, date of birth, marital status) as well as information on credit applications and credit agreements. Only ZEK members have access to the ZEK data.

You can request an extract of your personal information free of charge if you want to know what information is stored about you by the ZEK. You can find out how to do this on the ZEK website (www.zek.ch) under "Einträge zu meiner Person" [Entries about me].

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Contact

For credit questions

0800 40 40 42

Calls are free of charge from Switzerland

Monday to Friday, 08:00 to 18:00

Monday to Friday, 08:00 to 18:00

For leasing questions

0800 40 40 43

Calls are free of charge from Switzerland

Monday to Friday, 08:00 to 18:00

Monday to Friday, 08:00 to 18:00

Schedule a free callback or write to us using the contact form.

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