You will find all frequently asked questions here
You will find the answers to the most common questions about credit, leasing, and financing in our FAQs.
What is the ZEK? What data is stored by the ZEK? And how can I request personal information from the ZEK?
The ZEK is an information center for the personal loan, leasing, and credit business. The ZEK database stores information on the borrower (e.g. name, date of birth, marital status) as well as information on credit applications and credit agreements. Only ZEK members have access to the ZEK data.
However, you can request an extract of your personal information free of charge if you want to know what information is stored about you by the ZEK. You can find out how to do this on the ZEK website (www.zek.ch) under "Einträge zu meiner Person" [Entries about me].
It is also possible to delete an entry if it is incorrect. You can find further information about this under "Löschung falscher Daten" [Deletion of incorrect information] on the ZEK website (www.zek.ch).